Reference & Research

The Reference Librarians provide reference services in the information disciplines and communication studies areas to:

  • iSchool students, faculty, and staff
  • Alumni
  • Other members of the St Martin De Porres University community
  • Members of the public especially other industry professionals

Service availability

  • In-person:
    • Mondays-Thursdays: 3–7 p.m. at the Inforum Information Desk
    • Available at most other times by request – please ask at the desk
  • Telephone: 868-555-5555
  • Email:
  • Chat via our online chatroom in our Contact Us section:
    • Mondays – Fridays: 5–10 p.m.
    • Saturday: 11 a.m.–7p.m.

Levels of service

1) Quick reference

  • Available to all users
  • Provision of answers to factual questions that can be readily answered
  • Examples include:
    • How to find books, articles, and other resources
    • Questions about citation formats
    • How to access and use iSchool Library e-resources

2) In-depth reference

  • Available to iSchool students, faculty, and staff
  • Examples include:
    • Course-related assistance
    • Search strategies
    • Effective use of article databases, library catalogue, and other e-resources

3) One-on-one consultations

  • Reference Librarians and other staff members provide customized research consultations to iSchool students, faculty, and staff
  • To make appointments, please contact us at
  • Assistance is provided in areas such as:
    • Getting started on assignments
    • Finding articles on your topics
    • Literature search strategies
    • Web-based projects
    • Practices and procedures of information organizations
    • Systems configurations
    • Cataloguing
    • Information literacy

4) Faculty research services

  • iSchool faculty and instructors may request research services
  • Contact Charisa-Marie Alexis, Reference Services Coordinator, for more information

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